About Integria

Integria is a fully ticketing system, integrated with a powerful project management system. Also includes a file release, a Knoledgue Base, an agenda and many other useful tools. Integria is used to do time tracking / time management and can use email notification (incoming/POP and outgoing/SMTP).

Integria is now in 2.0 version (stable) and 2.1 version currently under development, but even the latest version could be used for day-to-day production. You also could download it from our subversion code repository at Sourceforge.

Enterprise Incident management

We are very aware of company needs because we run one and have many customers demanding a good and OpenSource Project Management / Incident Tracking system for their needs, able to adapt to many dynamic environments. So this was the first idea of this project: give just a professional tool that fits this kind of needs. We want to follow some methodologies from ITIL and of course, our own experience and the experience of our customers.

Main features

Multi user, with separated views.
Email notification of any change on incidents, projects and personal tasks.
Incidents could be associated to a project/task.
Full timetracking management for tickets and project management.
Several users can manage an incident and keep informed by the system on any change.
Automatic notification using it's own SMTP engine.
Automatic ticketing management with mail reply (using it's own POP account).
Works on any AMP platform (Windows, Unix, Linux)

Project management

We are using Integria in our company to track time wasted in each project, todo management, agenda and of course, full project management. This includes several people working in several proyects at the same time, reporting work hours, generating a knowledge base and setting up deadlines and task limits. Main features

Cost management (planeed a lot of improvements for next versions).
Time tracking management.
Different roles, with different cost.
Project / Task anidated hierarchy.
Effective cost / Effective work metrics.
Graphical reporting by project.
Graphical reporting by user.
Gantt graphs.
Milestones.
Multiuser (including from different isolated companies) could participate in a part of a project (independent tasks).
Independent Todo management, with optional project relationship.
Agenda management

Integrated reporting

We use graphs and HTML realtime reporting, taken for our brother project, Babel Enterprise and some graphic engine from the same project, and also taken from Pandora FMS project, that uses Pear Graph modules to generate a fantastic realtime graphs, of course, nice GANTT reporting. Automated PDF reporting is on our roadmap.

OpenSource

Since beggining we want to make Integria OpenSource, and it's licenced under GPL2 terms. All code will be free, and no portions of code or project will be under any other licence than GPL2.

Technology

Integria is a simple AMP application: PHP5, MySQL and Apache. Could run on almost any operating system.

About us

Some people who make this possible are working at ArticaST, a spanish company focused on IT security, who also develops Pandora FMS and Babel Enterprise, two open source projects.