Fallout from bad customer service

Fallout from bad customer service

Customer care issues: The consequences in your business Still not sure how bad customer service can have a negative impact on your company? Maybe you already know but you think it’s more profitable to deploy your budget on other areas of your business? Read on,...
IT support software: What is status mapping?

IT support software: What is status mapping?

IT support software: The importance of status mapping with Integria IMS for ticket management. Whether you’re in the market for new IT support software, or you’re already an Integria IMS user and want to learn more about the tool, read on, because today...
Customer loyalty in the Fourth Dimension

Customer loyalty in the Fourth Dimension

Customer loyalty: how to make your business grow in the right direction Marketing studies affirm that a loyal client ends up spending, over time, ten times the amount on your product or service that they spent on their first purchase. On the other hand, selling to a...