by slerena | Aug 22, 2017 | Help Desk |
Web based help desk software: why it’s better than a traditional helpdesk. If you have a client-facing business that relies totally on maintaining a good relationship with your customers, you’re going to have to respond to a high number of incidents in the...
by slerena | Aug 17, 2017 | Help Desk |
Ticket management software: Improve your customer service system avoiding the most common mistakes Incident management is a vitally important issue that every business should take into account. Its main goal is to solve any problem or incident in a fast, and efficient...
by slerena | Aug 10, 2017 | Customer support |
Customer care issues: The consequences in your business Still not sure how bad customer service can have a negative impact on your company? Maybe you already know but you think it’s more profitable to deploy your budget on other areas of your business? Read on,...
by slerena | Aug 8, 2017 | Help Desk |
IT support software: The importance of status mapping with Integria IMS for ticket management. Whether you’re in the market for new IT support software, or you’re already an Integria IMS user and want to learn more about the tool, read on, because today...
by slerena | Aug 4, 2017 | Trends |
Customer loyalty: how to make your business grow in the right direction Marketing studies affirm that a loyal client ends up spending, over time, ten times the amount on your product or service that they spent on their first purchase. On the other hand, selling to a...
