Turn anger into an asset

Turn anger into an asset

Dealing with an angry client can be a stressful experience, but there is gold in them there customer complaint hills if you have the means to mine it. Turning a dissatisfied client into a lifelong ally is a subtle psychological chess match that, if you keep your eye...
Typical client support issues

Typical client support issues

How to avoid the typical customer service problems The diseased and decaying body of the vampire, Kapital, has many parasites crawling over it, feeding on scraps of peeling and rotting flesh, looking only for what they can get for themselves. But there is only one...