by Alberto Dominguez | Dec 13, 2018 | Help Desk, Tech |
Business issues: 5 cues to detect and stop them from causing damage A company is a very complex world on its own. It covers lots of different people, characters, structures, work procedures, dealings with clients and many other factors that all together create an...
by Irene Carrasco | Nov 27, 2018 | Help Desk, Tech |
Add value to your business by means of user support There’s a bunch of companies and products on the market today, right? And if more and more people live in this our beloved blue planet, as a logical consequence there will also be more and more companies. And...
by Alberto Dominguez | Nov 15, 2018 | Help Desk, Tech |
Customer att; new trends in customer service Have you seen your neighbour Jose? He’s given up his job at a bank, grown a beard, long hair, and now plays in a Heavy metal band called The Raging Satanists, and they say he’s quite happy! Everything in life...
by Laura Cano | Nov 13, 2018 | Help Desk, Tech |
What is a Gantt chart? The most useful tool to organize your time ever What is a Gantt chart? Let us answer that question through a brief story. Joe was born in one of the northern States of the US, where the mountains merge into the trees and you can see deers and...
by Laura Cano | Nov 8, 2018 | Customer support, Help Desk, Tech |
Chief Technology Officer: 8 important qualities to be the best one CTO (Chief Technology Officer) is a job position on the rise, especially due to its importance regarding digital transformation. The role of the Chief Technology Officer within any enterprise will...
by Laura Cano | Nov 6, 2018 | Help Desk, Tech |
Ticketing software: a great option to manage issues effectively Lots of things happen on a daily basis, that’s what life is all about. On top of that, sometimes they are not what you expected, or they do not even turn out well, and issues that must be solved arise. If...
