by Dimas Pardo | Apr 20, 2023 | Tips
In this modern, computerized world, the paradigm chosen for detailed customer attention is tickets. Although previously a paper, cardboard or just a receipt was used, now issues are dealt with fully electronically. This change in the world of computing presents a...
by Dimas Pardo | Mar 30, 2023 | Tips |
The world of IT service management, like a well-trained Pikachu, is constantly evolving, you know, with the daily emergence of new technologies, methodologies… And while there are many payment software options available to help manage IT services, there is one...
by Dimas Pardo | Mar 16, 2023 | Tips |
And no, we’re not talking about spreadsheets – “killer” applications that drove the rise of personal computers in the 1980s. Well, there may be someone who still uses them… but the truth is that every company today needs to manage IT inventories. Integria...
by Dimas Pardo | Mar 1, 2023 | Tips |
As a business owner or salesperson, you’re always looking for ways to improve lead generation and the sales channel, aren’t you? Well, we have something to tell you: Working with a B2B data provider is the big solution! That’s it, it will help you reach...
by Laura Cano | Apr 30, 2019 | Customer support, Help Desk, Tips, Trends |
Contact center; 9 ideas to motivate your team in your contact center Working in a contact center is not easy. Dealing with clients and intense working hours can generate high levels of stress and demotivation on workers in a job that, at times, may be repetitive and...
by Dimas Pardo | Mar 5, 2019 | Tech, Tips |
What is a Knowledge Base? What is there to know about it? Find out It’s been a long time since Molly started her band “Holy Molly”. It almost seems like a whole life. “Oh, those times when we went to Roddy’s basement to practice after...
