by Dimas Pardo | Oct 23, 2018 | Help Desk, Tips |
Satisfied customers; 6 ideas to achieve this We, as human beings, like to have our wishes fulfilled. (Usually our own desires). Just think about it. Every day we fulfil the same cycle: need → satisfaction, which gives us so many good times, over and over again. This...
by Dimas Pardo | Oct 16, 2018 | Help Desk, Tips |
Internal Communication Tools for your company and Integria IMS Good internal communication is a key factor for a company to work. Or do you want to turn your business into the Marx brothers’ cabin? Internal communication affects at so many levels that we could...
by Dimas Pardo | Oct 9, 2018 | Help Desk, Tips |
Attention and customer service; how to improve your business This is an increasingly common situation. A potential customer stops in front of a pastry shop window. A delicious cake has caught his eye. Oh, the colors! The chocolate is so tempting! And on top of that,...
by Dimas Pardo | Oct 4, 2018 | Help Desk, Tech, Tips |
Communication skills for customer service Some people are very successful. They succeed like Coca-Cola. And sometimes you stop to check their abilities and these don’t seem to be above average. They enjoy a level of intelligence and competence similar to the...
by Dimas Pardo | Oct 2, 2018 | Help Desk, Tech, Tips |
Internal communications within the company; 5 basic features Have you ever tried that game in which several people tell the same story on a chain and then the story is completely transformed when it reaches the last participant? Well, just imagine that in a company!...
by Dimas Pardo | Sep 25, 2018 | Customer support, Help Desk, Tech, Tips |
Customer Service by phone; 12 ideas to improve this Do you have a customer service or do you work at a customer service center? If you have experience in customer service by phone, you may know that this is a very important part of any company or institution. In order...
