by Laura Cano | Nov 8, 2018 | Customer support, Help Desk, Tech |
Chief Technology Officer: 8 important qualities to be the best one CTO (Chief Technology Officer) is a job position on the rise, especially due to its importance regarding digital transformation. The role of the Chief Technology Officer within any enterprise will...
by Laura Cano | Nov 6, 2018 | Help Desk, Tech |
Ticketing software: a great option to manage issues effectively Lots of things happen on a daily basis, that’s what life is all about. On top of that, sometimes they are not what you expected, or they do not even turn out well, and issues that must be solved arise. If...
by Dimas Pardo | Oct 30, 2018 | Help Desk, Tech |
Emotional intelligence in customer service, learn all about it Customer service, emotional intelligence professionals Oh, the emotions! We’ ve had such good times with them and so many times they’ve fooled us on certain occasions! I’m like that, an...
by Dimas Pardo | Oct 25, 2018 | Help Desk, Tech |
Customer Orientation; Learn how to improve it Do you know what “customer orientation” is? No, it doesn’t mean that you have to look at your users every time you deal with one of them (although this doesn’t mean that you have to turn your back...
by Dimas Pardo | Oct 18, 2018 | Help Desk, Tech |
Customer Communication Channels that you should know about How does your company communicate with its customers? If the answer is ” okay ” you should know that there is always room for improvement. If the answer is ” poorly ” then you have a...
by Dimas Pardo | Oct 11, 2018 | Help Desk, Tech |
History of Project Management; a brief overview It is not easy to get a group of people to combine their efforts and organize their resources to achieve a common goal. It is something that human beings have always tried to do, and it has become such an important area...
