Help desk Pricing

* The fee is calculated based on the annual payment, perpetual license model and whether it’s renewable yearly.

Additional Manager user pack

63 €/month (each pack + 5 Managers)

Additional regular user packs:

1 €/month (each pack + 10 Regular Users)

* The final price will depend on the number of users added per type. Please contact us for further details.

Price list

Manager user

Has Access to all Integria IMS options. Managing users will be able to have permissions assigned in order to control and manage all of the tool’s features.

Regular user

Limited access to the tool. Regular users will be able to see, create and edit Integria IMS modules that have been activated for them.

Unlimited email users

Unlimited amount of users that can receive all tracking notices via email. They can create, update and receive notifications on ticket statuses, all by having an email account.

Licensing chart

Feature Manager Regular User
Create, view and edit tickets
Ticket management
Create, view and edit projects
Project management
Create and edit tasks
Task Management
Create, view and edit knowledge base
Create, view and edit the inventory
Manage inventory
Create, view and edit files
Manage files
Upscaling tickets
Create, see and edit your planner
Manage planner
Create view and edit the Wiki page
Wiki management
Create view and edit CRM
CRM Management
Newsletters
User management
DataBase Management
Integria IMS configuration management

Still want to know more?

If you still wish to receive more detailed information about our prices, contact us.